Privacy Policy

Overview

Thuro Exteriors ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our services — including lawn care, power washing, holiday and permanent lighting, and other exterior services.

By using our services or submitting your information, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

• Personal Identifiers: Name, email address, phone number, and home/property address.
• Payment Information: Credit or debit card details processed securely through third-party payment processors. We do not store full card numbers.
• SMS Opt-In Data: If you opt in to receive text messages from us, we collect your mobile number and consent record. This data is never shared with third parties for marketing purposes.
• Service Information: Details about your property and the services you request.
• Usage Data: IP address, browser type, and how you interact with our website, collected via cookies and analytics tools.

How We Use Your Information

We use your information to:

• Schedule, confirm, and deliver our services at your property
• Process payments for services rendered
• Send appointment reminders, service updates, and follow-ups via email or SMS (with your consent)
• Respond to your questions and support requests
• Improve our website and service offerings
• Comply with applicable laws and regulations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (payment processors, scheduling software, SMS providers). These parties are contractually required to protect your data.
• Legal Compliance: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

We do not share your data with marketers, advertisers, or unaffiliated third parties for their own use.

SMS / Text Messaging

By providing your phone number and opting in, you consent to receive text messages from Thuro Exteriors related to your service appointments, quotes, and account updates.

• You may opt out at any time by replying STOP to any message.
• For help, reply HELP or contact us directly.
• Message and data rates may apply.
• Frequency varies based on your service schedule.

Cookies & Tracking

Our website uses cookies to improve your browsing experience and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your data.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time
• Withdraw SMS consent by replying STOP

To exercise these rights, contact us at the information below.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: